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Oleksii Kapichin, MBA, CRME, CHBA, CHIA
Members Public

STAR Report: The story behind the numbers

This article explains the meaning of KPIs and Indexes and details the most important numbers to focus on when analyzing weekly and monthly STAR reports.

Oleksii Kapichin, MBA, CRME, CHBA, CHIA
Members Public

How to calculate the group room rate?

A method that calculates the minimum acceptable hotel group room rate based on total transient and total group revenue contributions.

Oleksii Kapichin, MBA, CRME, CHBA, CHIA
Members Public

How to create transient reservations forecast that is based on short-term trends?

How can we forecast number of reservations transient guests will book for a specific day in the future if we can not rely 100% on the last year's data? There is a forecasting method that gives more weight to the current short-term trends.

Oleksii Kapichin, MBA, CRME, CHBA, CHIA
Members Public

Revenue management strategy for the Spa Department

Revenue management principles, tools, and techniques are widely and successfully used to maximize room revenue. Are they applicable to the other revenue-generating outlets? How to develop a strategy to maximize revenue and profit for the Spa Department?